Alex Bernier

OverviewThe Cut+Dry app can send certain types of notifications related to tracking of placed orders.Find the answers to common questions below.What if I am not receiving order tracking emails or S...

OverviewIf you have an issue with a delivered order (e.g., missing item, damaged item, incorrect or substituted item, or being billed for a returned item) you can report and request adjustment righ...

OverviewAfter you've received an order,  review and "check-In" the order to make sure you've received everything as ordered. If you haven't, you can report the issue and request adjustment right wi...

OverviewCut+Dry makes it easy to pay several invoices at the same time, as long as they're all from the same supplier.Note: Screenshots shown were taken from the mobile app. However, all informatio...

OverviewYou can easily set up to have each of your suppliers paid on a certain schedule, by location, and/or with different payment methodsTip: You will need to have your payment method(s) already ...

OverviewInvoices can be paid through Cut+Dry using either a credit card or an ACH bank account.Tip: Debit cards are not accepted by the app. Note: Screenshots shown were taken from the mobile app. ...

OverviewBy default, order-related emails are only sent to the person who initiated the order. Any of your Admin users can add additional people to be automatically CC'd on these emails. Tip: Please...

OverviewContinue drafting orders even in areas with no network coverage, such as freezer rooms or remote locations. Offline ordering enables you to access your order guide, add items to your cart, ...

OverviewSouthwest Traders now offers an expanded catalog—Endless Aisle—with hundreds of additional items that are shipped directly to your doorstep in 1–2 business days.Endless Aisle items ship dir...

OverviewEvery order guide on your account can be locked so that team members with the Employee role cannot add items to them nor shop in that supplier's catalog. Tip: For more information changing ...